Some basics for Indian companies

It's quite obvious that when you have large customer base, it's difficult to manage it. But the same large customer base is what feeds you and your employees. 'Customer first' shouldn't be just a punchline, cutomers should feel it. When you launch a service or product, the care should be taken to minimise the complaints and at least the commonsense errors from service/product should be removed. "We value our customer and we will look in to matter soon...." is not the proper way. And if you don't care about proper way or the customer satisfaction, at least you must care about your revenues and existence!

The recent airtel (many other service providers) document verification might have cost customers at least one corore (approximate) and that too just because of the miscommunication and wrong ways of administering the things.
They should improve!

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Navigating the JOBS in the times of AI

One of last staturdays I spoke to first-year students on the opening day of their year. Eighteen, most of them. Some had come for computer science, some for the humanities, some for management or commerce or the pure sciences. Bright, a little restless, and all of them carrying the same question without quite saying it: now that AI has shown up, what happens to my career? I want to write down what I told them, because I don't think it's a question only eighteen-year-olds are asking. Why do jobs even exist? Strip everything away and a job is just a problem somebody is paid to solve. People need food, health, a roof, education, safety, someone to talk to. Those needs don't go anywhere, and every one of them is somebody's work. What's easy to miss is that the needs stay put while the way we meet them gets rewritten every couple of generations. Farming gave us a food surplus. The steam engine gave us factories. Electricity, mass production. Computers, the information...

Publishing business basics

Basic Steps: 1. Decide name for the company 2. Register the company with ministry - you will need an attorney (Lawyer for that) 3. Register with Registrar of News Papers in India if it's a magazine/News paper. 4. Study the relevant acts in general or get them known from the lawyer 5. Start publishing Following are details regarding the same (not that well written) : ----- Some starts and books; * Start Your Own Self-Publishing Business (Entrepreneur Magazine's Start Up) by Entrepreneur Press * How To Start And Run A Small Book Publishing Company: A Small Business Guide To Self-Publishing And Independent Publishing by Peter I. Hupalo * Art & Science Of Book Publishing by Herbert S., Jr. Bailey * This Business of Books: A Complete Overview of the Industry from Concept Through Sales by Claudia Suzanne Raja Rammohun Roy National Agency for ISBN West Block-I, Wing-6, 2nd Floor, Sector -I, R.K. Puram, New Delhi-110066 Some new things and t...

आपण महाराष्ट्राच्या संस्कृतीचे अजूनही खरंच पाईक आहोत कि भरकटलोत ?

महाराष्ट्र दिनाच्या सगळ्यांना शुभेच्छा. तसं ज्याला आज आपण महाराष्ट्र म्हणतो, त्याचा हा आधुनिक जन्म दिवस. महाराष्ट्र कधी पासून अस्तित्वात असेल? म्हणजे इथली संस्कृती, आपण जे वागतो, जगतो, बोलतो, राहतो वगैरे वगैरे. कधी पासून हे सगळं असं असावं? याचं उत्तर आपल्या सारख्या सामान्यांपेक्षा हा ज्या कोणत्या विषयाचा विषय असेल त्या विषयाच्या निष्णातांना जास्त चांगलं माहित असेल. तरी, आपला एक सामान्य माणूस म्हणून या भूमीवर अधिकार आहे आणि त्याच अधिकाराने आपण आपला एक अंदाज लावू शकतो. म्हणजे ज्ञानेश्वर-नामदेव इथे आपल्याला या मराठी राज्याची - महाराष्ट्राची - सुरुवात झाली असावी, असा अंदाज लावता येईल.म्हणजे आजच्या आपल्या मराठी म्हणता येईल अशा संस्कृतीची सुरवात तिथून झाली असं आपण समजू शकतो. किंवा मला जे मांडायचं त्या साठी ते सोयीचं आहे म्हणून समजा हवं तर! पण मीच कशाला वारकरी साहित्यातच संत बहिणाबाईंनी लिहून ठेवलयं - संतकृपा झाली । इमारत फळा आली ॥ १ ॥ ज्ञानदेवें रचिला पाया । उभारिलें देवालया ॥ २ ॥ नामा तयाचा किंकर । तेणें रचिलें तें आवार ॥ ३ ॥ जनार्दन एकनाथ । खांब दिधला भागवत ॥ ४ ॥ तुका झालासे कळस । भजन करा ...

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