Some basics for Indian companies

It's quite obvious that when you have large customer base, it's difficult to manage it. But the same large customer base is what feeds you and your employees. 'Customer first' shouldn't be just a punchline, cutomers should feel it. When you launch a service or product, the care should be taken to minimise the complaints and at least the commonsense errors from service/product should be removed. "We value our customer and we will look in to matter soon...." is not the proper way. And if you don't care about proper way or the customer satisfaction, at least you must care about your revenues and existence!

The recent airtel (many other service providers) document verification might have cost customers at least one corore (approximate) and that too just because of the miscommunication and wrong ways of administering the things.
They should improve!

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Publishing business basics

Basic Steps: 1. Decide name for the company 2. Register the company with ministry - you will need an attorney (Lawyer for that) 3. Register with Registrar of News Papers in India if it's a magazine/News paper. 4. Study the relevant acts in general or get them known from the lawyer 5. Start publishing Following are details regarding the same (not that well written) : ----- Some starts and books; * Start Your Own Self-Publishing Business (Entrepreneur Magazine's Start Up) by Entrepreneur Press * How To Start And Run A Small Book Publishing Company: A Small Business Guide To Self-Publishing And Independent Publishing by Peter I. Hupalo * Art & Science Of Book Publishing by Herbert S., Jr. Bailey * This Business of Books: A Complete Overview of the Industry from Concept Through Sales by Claudia Suzanne Raja Rammohun Roy National Agency for ISBN West Block-I, Wing-6, 2nd Floor, Sector -I, R.K. Puram, New Delhi-110066 Some new things and the initiatives in the

ती अशीच त्याला भेटली, अगदी अचानक आलेल्या पावसासारखी

खूप पावसाळे गेले. पण अगदी अलीकडे पर्यंत त्याला पाऊस कधीच आवडलेला नव्हता. पाऊस म्हंटल की त्याला भीती वाटायची, नसती कट कट वाटायची. भिजणे तर त्याला कधीच नको वाटायचे, उगाच सर्दी ला आमंत्रण. पण मागच्या पवसाळ्यात ढग असे आले आणि पाऊस इतका पडला की तो पावसाच्या प्रेमातच पडला. पाऊस आधीही पडायचा, कदाचित असाच, इतकाच किंवा जास्त ही. पण या वेळेस मात्र पाऊस एकटा आला नाही, त्याच्या आयुष्यात सोबत घेऊन आला तिच्या केसांचा ओला सुगंध. ती अशीच त्याला भेटली, अगदी अचानक आलेल्या मुंबईतल्या पावसासारखी, चिंब भिजलेली. त्याला ती आवडली आणि म्हणून पाऊस ही. ती त्याला पुन्हा भेटली, न ठरवून, अशीच पुन्हा एकदा अचानक पावसाराखीच. ते बोलले, थांबले, विसावले. ती समोर आली तेंव्हा पाऊस नव्हताच, ती अजून थोडी जवळ आली तेंव्हा ही पाऊस नव्हता. तो तिच्याकडे सारखा पहातच होता, पण नजर चोरून. आयुष्यात पहिल्यांदा त्याने पावसाकडे येण्याची विनवणी केली. आशेच्या नजरेने त्याने ढगांकडे पाहिले. ढग होते, पण अजून पाऊस मात्र नव्हता. तरी ही आजूबाजूंच्या झाडात, डोंगरात, फुलात आणि पाखरात ओलावा होताच. त्याच्या विनवनीने अखेर तो आला. रिम-झिम, रिम-झिम. दो

Do you want to be efficient?

If you want to be efficient, there is a system for achieving this efficiency. I am mentioning some parts of that system below. Meetings - Always listen to what everybody is saying Understand what they mean by what they say Ask questions to better your understanding. This doesn't help just you, but others too. Most people do not understand what is being said and that results in poor productivity meetings. Make note of everything that everybody says When you speak, speak very clearly and explain what you want to say in the least words without making it lengthier. Work - Identify the task that are to be done Split every task into implementable subtasks Sequence the tasks based on dependency and priority Just start working on the FIRST or LAST task and keep moving as you complete or as you need. When to start with the last task? That's something needs more detailing. Let's do that some other time!

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